RETURN & REFUND POLICY
RETURN & REFUND POLICY
Thanks for purchasing our products, and for subscribing to our website, operated by Knot. Essentials Inc.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no question asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After 14 days, you will no longer be eligible and won’t be able to receive a refund. We encourage our customer to try the product in the first two weeks after their purchase to ensure it fits their needs.
If you have any additional questions or would like to request a refund, feel free to contact us.
Note: if the item is unused and in its original condition. We will refund the full order amount minus the return shipping costs.
Team Knot. essentials
It It´s crucial to clarify that the processing times of your order are independent of the shipping times:
– All orders are processed and shipped within 5 to 8 business days. Orders are not processed on weekends or holidays.
– Order processing times may be delayed by a few days during holidays, launches, limited edition releases, or other times when we experience a high volume of orders.
– We work with the USPS company to make shipments
